| Processing ....
|
Appointment Options
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. There is an additional charge for unscheduled appointments, and we will give priority to scheduled appointments unless there is an emergency. Emergency cases shall always receive top priority, which is why the occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. If you need to be elsewhere at a certain time, please let us know so we can try to accommodate your schedule or reschedule the appointment.
For your convenience, 'drop-off' appointments are available. This means you can bring your pet at a time that fits in your schedule and leave them with us for examination, diagnostics, and treatment. Usually we will ask you to drop off your pet sometime in the morning so our doctors can examine the patient in between appointments or during our mid-day break. Once the doctor is done, they will give you a call to discuss their exam findings, recommendations, and develop a treatment plan. There is a minor admission fee when pets stay in the clinic rather than being seen as an outpatient.
For the safety of all animals in our care, we require that all pets be on a leash or in a pet carrier before entering the waiting room. Even though we make every effort to help our patients feel comfortable during visits, they may be uneasy about new people, new surroundings, and other pets. If your pet is very anxious during appointments, you are welcome to bring them in for "friendly visits" anytime during office hours, so they can have a treat and some petting from a staff member if available. If this is done regularly, it really helps pets, especially dogs, associate our clinic with some good memories instead of just medical visits.
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept American Express, Visa, MasterCard, Discover, Care Credit, cash and personal checks.
| CareCredit is a flexible patient/client payment program, specifically designed for healthcare expenses, that makes it easier for you to get the treatment or procedures you want and need. CareCredit is ideal for co-payments, deductibles, treatment and procedures not covered by insurance, and can be used at over 45,000 practices nationwide. |

|
|